Shipping & Delivery

We want your order to arrive smoothly and with clear expectations. This shipping guide explains how long processing usually takes, what shipping options may be available, and what you can expect after placing your order.

How Your Order Moves

✅
Verification
➔
🔄
Processing
➔
🚚
Shipping
➔
📦
Delivery
✅ 1. Order Verification

We review your order details and prepare it for processing.

🔄 2. Lens & Frame Processing

Most orders are processed quickly, while complex custom prescription lenses may require additional production time.

🚚 3. Shipping

Your order is packed and handed to the carrier.

📦 4. Delivery

You receive your package at the shipping address provided at checkout.

Processing Time

Most orders are processed within 1 ~ 3 business days. If your order includes complex custom prescription lenses, it typically requires an additional 3 ~ 6 business days.

📝 Quick Tip: Estimated receiving time = Processing time + Shipping time.

Shipping Options & Estimated Delivery Times

Standard Shipping
From US$7.95
Free shipping on orders over US$99
Express Shipping
US$56.95
Not available for P.O. Boxes or APO/FPO addresses.
Region Standard Express
US & Canada 6 ~ 10 business days 3 ~ 5 business days
UK & Europe 4 ~ 8 business days 3 ~ 5 business days
Australia 6 ~ 10 business days 3 ~ 5 business days
Other Countries 10+ business days Available in most regions

Delivery times vary by destination, customs clearance, and local courier conditions.

Tracking & Updates

Once your order is dispatched, we will send you a shipping confirmation email with tracking information where available.

Important Notes

  • Shipping times do not include order processing time.
  • Delivery estimates are not guaranteed and may vary by destination.
  • Address issues, carrier delays, customs inspections, holidays, and weather conditions may affect delivery time.
  • If you have a special delivery request, please leave a note at checkout, and we will do our best to help.
Please Note: This page is designed to help you understand our shipping process in a simple way. For the full official version, please refer to our formal Shipping Policy.

Need Help?

If you have questions about shipping or delivery, please contact us. Our team will be happy to assist you.

FAQs

How long does shipping usually take?

Delivery time depends on your destination, shipping method, and whether your order includes custom prescription lenses. In general, total receiving time equals processing time plus shipping time.

Does shipping time include lens processing time?

No. Shipping time does not include processing time. Most orders are processed within 1–3 business days, while custom prescription lenses usually require additional processing time.

Will I receive tracking information?

Yes. Once your order is dispatched, we will send a shipping confirmation email with tracking information where available.