Order Tracking
Track your Olet Optical order with your shipping confirmation email or your customer account. Once your eyewear has shipped, we’ll send you a tracking link so you can follow the delivery status.
Already have an account?
If you placed your order while signed in, you can view your order history and order status from your account.
Sign in to View OrdersHow to Track Your Order
We use Shopify’s secure order status page and shipping confirmation emails to help you track your order. No separate tracking app is required at this stage.
Place your order
After checkout, you’ll receive an order confirmation email from Olet Optical. Please keep this email for your records.
Wait for production
Prescription eyewear requires lens processing before shipment. The estimated receiving time includes both processing time and shipping time.
Track your shipment
Once your order ships, we’ll send you a shipping confirmation email with a tracking link. Use that link to view delivery updates.
Tracking Updates
Tracking information does not always appear immediately after a package is shipped. This is normal for international shipments.
Tracking may take 24–48 hours
Tracking updates may take 24–48 hours to appear after shipment. If your tracking link does not show movement right away, please check again later.
International handoff updates
For international shipments, tracking may first update through our logistics partner, and later through the destination country’s local carrier after handoff.
Logged-in Orders vs. Guest Checkout
Shopify handles order history differently depending on whether you placed the order while signed in or as a guest.
Need help with your order?
If you need help with tracking, delivery, prescription details, or lens options, please contact us at Email support .