Terms of service
These Terms of Service (“Terms”) govern your use of the Olet Optical website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.
1. Online Store Terms
You agree not to use our website, products, or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws in your use of the website.
2. Product Information
We make reasonable efforts to present product descriptions, images, pricing, availability, and other information accurately. However, we do not warrant that all content on the website is complete, current, or error-free at all times.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including where fraud, pricing errors, stock issues, suspected misuse, or compliance concerns are involved.
4. Prescription Responsibility
For prescription products, you are responsible for providing accurate and complete prescription information and any other required measurements. We are not responsible for issues caused by inaccurate, incomplete, or outdated information submitted by the customer.
5. Pricing and Payment
Prices are shown in USD unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be authorized before an order is processed.
6. Shipping and Delivery
Shipping times and delivery estimates are provided for convenience only and are not guaranteed unless expressly stated otherwise. Delays may occur due to customs, carrier issues, address problems, force majeure events, or other circumstances beyond our reasonable control. Please review our Shipping Policy for more details.
7. Returns, Refunds, and Replacements
Returns, refunds, and replacements are subject to our Return and Refund Policy. Please review that policy carefully before placing an order.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, design, layout, and other materials, is owned by or licensed to Olet Optical and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, transmit, or otherwise exploit website content without our prior written consent.
9. Prohibited Uses
You may not use the website:
- for any unlawful, fraudulent, or misleading purpose
- to infringe intellectual property rights
- to interfere with the security or proper operation of the website
- to transmit malicious code or harmful content
10. Disclaimer
Products and services are provided on an “as is” and “as available” basis except as otherwise required by law. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Olet Optical will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or your purchase of products from us. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
12. Indemnification
You agree to indemnify and hold harmless Olet Optical and its affiliates, officers, employees, and agents from claims, damages, liabilities, and expenses arising from your breach of these Terms or your misuse of the website.
13. Governing Law
These Terms are governed by the laws of Hong Kong SAR, without regard to conflict of law principles, except where mandatory consumer protection laws in your place of residence apply.
14. Changes to These Terms
We may update these Terms from time to time by posting a revised version on this page. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.
15. Contact
If you have any questions about these Terms, please contact us at help@oletoptical.com.