Taxes & Import Duties

We want your international order to be simple and easy to receive. For the destinations we ship to, the total shown at checkout includes the product price, shipping, and any applicable import duties or taxes that are collected for your order through our shipping service.

Duties & Taxes Included at Checkout

  • If import duties or taxes apply to your destination, they are included in the total shown at checkout where supported by our shipping service.
  • We work with our shipping partners to handle the customs paperwork and clearance process for your shipment.
  • In normal delivery, you should not need to arrange customs clearance yourself.

What This Means for You

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Clear Checkout Total
The amount shown at checkout is the amount you pay for your order, including shipping and any applicable prepaid duties or taxes collected through our shipping service.
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Customs Handled
Our logistics partners help prepare the required shipping and customs information so your order can move through the normal import process.
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Easy Delivery
After your order ships, you can follow the tracking updates while the carrier completes the normal delivery steps.

If a Carrier Contacts You

In rare cases, a carrier or local customs office may contact you to confirm delivery details or request additional information. If you receive a message asking for an unexpected customs payment, please contact us before making any payment so we can help check it with the shipping provider.

Need Help?

If you have any questions before placing an international order, please contact us. We’ll be happy to help.

FAQs

Are duties and taxes included in my order total?

For the destinations we ship to, any applicable import duties or taxes collected through our shipping service are included in the total shown at checkout. This means the checkout total is the amount you pay for your order.

Do I need to handle customs clearance myself?

In normal delivery, no. We work with our logistics partners to prepare the required shipping and customs information, and the carrier handles the normal clearance process for your shipment.

How can I get help with my delivery?

After your order ships, you will receive tracking information so you can follow the delivery progress. If you ever have questions about your shipment, please contact us and we’ll be happy to help check it for you.