We want your international shopping experience to be as smooth as possible. This page explains, in simple terms, how taxes, duties, and customs-related charges may work for international orders.
How Import Duties Work
- Customs rules vary from country to country.
- Some destinations may apply import duties, VAT, GST, sales tax, customs handling fees, or other local charges.
- Some countries exempt lower-value parcels, while others do not.
Our Approach
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Customs Handling
Customs treatment depends on the destination country’s laws, thresholds, and import procedures.
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Checkout Duties Where Supported
For eligible destinations, duties and import taxes may be collected at checkout where supported by our store setup and shipping method.
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Customer Guidance
We aim to provide clear information so customers better understand how international charges may apply.
What Customers Should Expect
- In some destinations, no additional duties or taxes may be collected upon delivery.
- In other destinations, your local customs authority, courier, or carrier may request payment before final delivery.
- Customs processing times vary and may occasionally delay delivery.
📝 Tip: The charges that apply to your order depend on your destination country, parcel value, local thresholds, and whether duties or taxes are collected at checkout where supported.
Important Notes
- Customs rules are controlled by the destination country.
- Requirements may change without notice.
- Final decisions are made by local customs authorities.
- We cannot guarantee that duties, taxes, or customs fees will be waived or reduced.
Official Version: This page is a simplified guide for customers. For the full official version, please refer to our formal store policies and any checkout information shown for your destination.
Need Help?
If you have questions before placing an international order, please contact us.
